What are our commitments to you?
From the start, we are very confident in how we want to build customer experiences.
SO confident in fact that we’re prepare to make some commitments to you today.
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All customer feedback sent in will be responded to by a real, well-trained customer representative - in other words, an actual person.
Customer feedback is very important to us, so treating it with the respect it deserves will be our commitment.
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We will never look to measuring your total time-spent on the app to be proportional to a business success.
We believe that the less time you spend on this app in accomplishing your goal, the better.
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If regretfully you do decide to leave our service behind, we will never make the off-boarding experience convoluted, annoying, or offer you any discounts at exit in hope you may stay on.
We want to succeed without this practice as we think it leads to a negative user experience.
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We will never look to sell your data, and we will always give you an easy options to delete it.